Direct booking terms

Standard tours · barefoot-direct-2026-09-28-v1

Full payment is due when booking. Your place is confirmed after payment and availability are verified.

Cancel at least 24 hours before departure for a full refund. Deadlines use New Zealand time (Pacific/Auckland).

Cancellations less than 24 hours before departure are non-refundable, subject to applicable consumer rights.

If you do not attend, the booking is non-refundable, subject to applicable consumer rights.

Contact Louis before changing guest numbers or dates. Changes depend on availability and the original booking terms; any price or refund adjustment must be agreed in writing.

If Barefoot cancels the tour before departure, the amount paid for the cancelled tour will be refunded.

If a material part of your tour cannot be provided, contact Louis. Any remedy is assessed against the agreed itinerary and applicable consumer rights; no automatic refund percentage is assumed.

These terms do not limit rights that cannot be excluded under New Zealand consumer law. Existing bookings retain their original terms. Bookings made through GetYourGuide are changed and refunded through GetYourGuide.

To cancel or request a change, email louis@barefoottours.co.nz. The time we receive your request determines the deadline. Custom tours and transport use the terms agreed in your written quote.