A LITTLE LESS GUESSWORK.

GOOD TO KNOW.

BEFORE YOU
GET OUT THERE.

The useful details, in one place.

Ask about your day
How do I book?

Choose your adventure and send a request with your preferred date and group size. The team will confirm availability, inclusions, price and the next steps. Sending a request does not reserve a place or take payment.

Are the coming-soon tours available?

You can request Nelson Lakes or Glenduan to Cable Bay now. The team will discuss what’s possible. These tours do not yet have guaranteed departures or a published booking calendar.

Is it a private tour?

Wharariki and Caves & Riuwaka both offer shared and private tours for one to five guests. Other travellers can join a shared departure; a private departure is for your group only. Tell us which you prefer. For larger groups, ask about a custom day.

Where do you pick us up?

Current guided tours include return transport from your Nelson address. Wharariki pick-ups can also be arranged between Nelson and Collingwood. Please confirm your address with the team.

What should I bring?

Check your tour’s preparation and suitability notes. Bring walking shoes and sun protection; Wharariki also needs spare socks and a windproof jacket. Water, fruit and snacks are included. Lunch is not included on either tour; Wharariki stops in Tākaka to pick something up.

Do I have to go barefoot?

No. Bring walking shoes. Shoes come off only when the ground, conditions and your own comfort make it suitable.

What if the weather changes?

Routes and stops may change with the weather, tides or track conditions. Contact the team if the forecast affects your plans; they’ll discuss the practical options with you.

Can I ask about accessibility?

Yes. Tell us your walking preferences or access requirements before booking. The team can explain the terrain and steps involved and discuss a suitable experience. Please avoid sending sensitive medical details in the enquiry form.

How do cancellations work?

Wharariki and Caves & Riuwaka offer free cancellation up to 24 hours before departure. The team confirms the applicable terms when booking. Custom trips, transport and coming-soon experiences have terms agreed with your quote.

Can you help with transport only?

Yes. Send your pick-up, destination, date, time, group size and whether you need a return journey. The team will confirm the quote and availability.